FAQs
You’ve Got Questions. We’ve Got Answers.
My pet has a special diet. Can their needs be accommodated?
Yes! We can follow the specific feeding schedule you have in place for your dog, and we have a refrigerator in the boarding space to store fresh food.
How can I check on my pet during their stay?
We send pictures and updates daily of your pup so you can see all the fun they're having during their stay. We understand boarding can be stressful for pet parents so feel free to call or text at any time to get additional updates.
Can we meet before my dogs stay?
Yes! We prefer to meet all dogs we board prior to their stay. This allows your dog to become familiar with the space they'll be staying, and gives you an opportunity to see the boarding area and ask more questions.
What do you supply for overnight boarding?
We have all the supplies needed for your pets stay, the only items you should bring are:
Food
Treats and Chews (if your dog is on a specialized diet)
Toys (optional)
Beds and blankets (optional)
What types of dogs do you take?
We are equipped to board all sizes from tall to small! All breeds and ages welcome.
Does my dog need to be vaccinated?
We are required under PA State Kennel Licenses Law to have copies of up to date records on site for all dogs we board. Required vaccines are Rabies, DHPP (also know as 5-in-1, DAPP, or DA2PP), & Bordatella.
Can you provide specialized care for my dog?
As a small boarding company, we pride ourselves in the ability to provide individualized care for your pup. Our priority is making them feel safe, happy, and at home!
Can you administer medication?
Yes, we are able to administer oral medications and injections.
My two dogs are a bonded pair, can they stay together?
Absolutely! Our extra large enclosures allow for two to three dogs of the same family to stay together.
My dog is not friendly with other dogs. Can they be boarded?
We understand not every dog gets along well in social settings. As long as your pup is friendly towards people, we are able to accommodate individual yard time apart from other dogs, and ensure your dog still has a fun stay!
Who is your vet for boarding dogs if needed?
East York Veterinary Center
1997 Industrial Hwy York, PA
​
Mason Dixon Animal Emergency Hospital
96 Sofia Dr. Shrewsbury, PA
What is your cancellation policy?
We charge a cancellation fee only for boarding stays longer than a week. A cancellation fee of 50% will be charged for these cancellations.
Can I board multiple dogs with you?
Absolutely, the more dogs the better! We offer a 20% discount for each additional dog you board with us.
Do you offer a discount to rescues?
We offer a 20% discount for all boarding, daycare, and grooming services for all rescue and shelter dogs.
Are you licensed and insured?
We have a PA State Kennel license for operation, and are fully bonded and insured. Copies of license and insurance available upon request.
What do you supply for overnight boarding?
Feel free to bring beds, blankets, toys, and anything else that will make your dog feel comfortable!
My pet has a special diet. Can their needs be accommodated?
Absolutely! Many dogs we board are on a health specific diet or a fresh food diet.
How can I check on my pet during their stay?
We send photos, videos, and updates daily during your dogs stay. If you have any further questions always feel free to call or text and we’ll be happy to answer!
Give Us Your Feedback
What Did You Think?